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Before you e-mail us for help, please take a look around the site and at the popular queries below. The vast majority of problems can be solved by following the advice in our Game Rules or Help sections.

Please use the form below to reach our customer support team. If you already hold a user account, then please login before submitting your support request.

Please also note the following current popular queries:

When are the weekend's Eurostriker points updated? The weekend Eurostrikers are updated on a Tuesday morning, once the full weekend fixtures, including Monday, have been played.

My points seem wrong for the Champions League matches this week? In the knock-out stages of the Champions League (February onwards), points are doubled for peformances in Champions League matches - and yes, that includes minus points.